Astrader understands the daily challenges parents face. We provide a hassle-free way to order baby care essentials at competitive prices, delivered right to your doorstep across Lahore within 60 minutes. With Astrader handling your shopping needs, you can focus more on your child’s growth, milestones, and overall well-being.

We currently offer leading brands of baby diapers, pants, wipes, and formula milk, available across Lahore.

The minimum order value required is PKR 500 or above, excluding shipping charges or any price reductions applied through vouchers or promotions.

Placing an order is easy. Simply follow these steps:

• Sign up or log in to your account

• Enter your accurate delivery location

• Select the products you wish to purchase

• Add items to your cart

• Apply a promo code (if available)

• Proceed to checkout

• Choose your payment method

• Confirm and place your order

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You can track your order by visiting the “Orders” section in the app and selecting the relevant order.

If you placed an order through the website, download the Astrader app and log in using the temporary password sent to your email. Once logged in, you can track your order using the provided order ID.

Alternatively, you can send your order ID via WhatsApp, and our support team will update you on your order status.

Astrader supports the following payment options:

• Cash on Delivery

• Bank Transfer

• JazzCash

• EasyPaisa

• Card Payments

Note: Card payments are available only through the Astrader mobile app.

Yes, you can cancel your order as long as it has not been accepted. Once the order is accepted, cancellation is no longer possible.

No. The final price is displayed at checkout. All prices include applicable taxes, while shipping charges are calculated separately.

Yes. You may add instructions in the “Special Instructions” box during checkout in the app. On the website, instructions can be added on the View Cart popup or the View Cart page.

Once an order is placed, changes are not allowed. This includes adding or removing items or changing the delivery address. To add more items, please place a new order. For assistance, contact our 24/7 WhatsApp support.

Orders placed after 11:00 PM can be scheduled for the next day. Deliveries resume from 11:00 AM, Monday to Sunday.

During checkout, click on “Apply Voucher”, enter your voucher code, and apply it before confirming your order.

You can schedule orders up to three days in advance using the Astrader app.

No. If you order through the Astrader website, you can check out as a guest. However, app users must sign up using their email address.